Tuesday, February 26, 2013

How do you determine the size of a tip to leave your server?



So you are done with your meal, the check comes, now it is decision time… How much are you going to tip the person who served you?  It may not seem like such a big decision however if you are at all like me the size if your tip say’s a lot about how you felt about your dining experience. Even if you are someone who always tips 18% no matter what, you could easily ask yourself how you feel about giving 18% to the server.  Are you leaving that tip happily or is it out of obligation?

I tend to leave tips of 15, 20, or 25%.  The service has to be really poor for me to leave 15% and exceptionally good for a 25% tip. Most fall in the middle. What I’ve come to realize though is my friends criteria for saying the service was poor or exceptionally good differs from mine.  It’s easy to agree on an almost never ending list of what would be considered extremely poor service but as we move up the scale towards exceptionally good personal preferences, tastes, lifestyle and economic situations begin playing a bigger roll in how we view the service
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Here is my short list of what it takes to get a 25% tip from me.

1.           Keep the fluids flowing. I drink a lot of water and sometimes a lot of soda. I realize soda and water don’t increase the overall tab so feel free to bring me a carafe. Either way I don’t like empty glasses at the table.
2.           Unless I engage you or we have previously developed a relationship I’d prefer to keep the idle chit chat to a minimum. I’m there to eat and if not alone socialize with my friends.
3.           Bring out the food in a timely manner. I prefer the main course after we are done with the appetizers.
4.           Don’t ask for my plate while anyone at the table is still eating unless I’ve set it aside and motioned for you to pick it up. Most definitely do not make me feel rushed.
5.           Bring the bill only when you are confident me and my company are done, asking if we want desert is a good way to determine that.
Note that I didn't mention the quality of the food since generally I won’t hold the server accountable for my meal choice. The tip is based on their service.

Another factor I left out is the expectations we have on the business prior to walking in the door. Just look at any of the major rating and review sites and for almost any business you’ll find someone who was really disappointed that their experience didn't match the reviews they read. Ever been referred to the best movie of all time by a friend only to feel like you wasted $8.50 and two hours of your time? Buyer’s remorse can happen at restaurants too and is often reflected in our tips.
  

So back to the original question, how do you determine the size of a tip to leave your server?